Thursday, July 9, 2009

Error 2738 could not access VBScript run time for custom action

So here is my history: I wanted to update my Nokia E51 firmware with nokia updater. But each time i try to update or to check something with a NokiaSoftwareUpdaterSetup_en.exe, it sais bla bla bla your vbscript sucks and so on. So after 10 times running cmd.exe i had same result - Error.
So i found post on forum with better guide how to fix the error.

Here is copy-paste:

Here's the fix:

1- First try to register the vbscript.dll
A- Click Start "globe"
B- Type in Search programs and files box> cmd
cmd.exe should show in list, right click on it and select Run as administrator
C- Make sure your in system32 directory, if your unsure type:
for 32bit OS => cd %windir%\system32
for 64bit OS => cd %windir%\syswow64
2- Now register the dll with this:
regsvr32 vbscript.dll
You should receive a massage saying it was successful.

Now try to install or uninstall again.
If you still get error then it's time for a quick regedit:

1- Click Start "globe"
A- Type in Search programs and files box> regedit
regedit.exe should show in list, right click on it and select Run as administrator
2- Find this key and delete it:
HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}
Now done with regedit.
3- Register the vbscript.dll as described above.

P.S. i think the guide will be good for all windows..
btw... it turned out that my firmware is up to date! FUKC. XD

Source: Guide.

Other keywords of the post: Nokia, e51, guide, phone, howto, how to, fix, update, firmware.


  1. thank you! now is working...other links just tell u the cmd part but they dont talk about the regedit if the problem continues...thanks again!

  2. no problem, again no problem :)

  3. it worked for my nokia phone...thnx a lot